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Job Title: Automotive Service Advisor
Company: The Recruiting Room
Job Location: Hinton, AB
Job Reference: GF1947_003_F
Closing Date: 2013-03-30
Serving the Hinton area in Alberta, our client is your premier retailer of new and used domestic vehicles in Hinton, Edson, Jasper, Grande Cache, Valemount and Grande Prairie. Their dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous.
Located in Hinton Alberta, you will have access to some of the finest hunting, fishing and camping sites in the province. Just minutes from the mountains your new career will not only reward you in professional growth but in lifestyle.
They are currently undergoing large demand for their products and services and require an experienced and dynamic individual (s) to work in a team on the SERVICE side of the business, as an Automotive Service Advisor.
The Position:
Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records
Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules
Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation
Maintains automotive records by recording problems and corrective actions planned
Updates job knowledge by participating in educational opportunities; reading manufacturers' publications
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
The Offer:
Earn base salary plus commission (% of net sales)
Base is negotiable along with commission rate
Expected earnings $40K to $60K per year
Full benefits after 90 days
Relocation assistance for the right candidate
2 weeks paid vacation after first year of employment
The Candidate - You:
Have 2-3 years as an Auto Service Advisor
Are computer literate and enjoy working with computerized equipment
Pay close attention to detail
Enjoy working indoors
Have the stamina to be on your feet for long periods of time and are able to bend down and reach up frequently
Will have to lift and carry parts of various sizes and weights
Are not bothered by standing on concrete all day
Like working independently or as a member of a team to provide service both in-house and to the public
Please submit your resume below for further consideration to company website
The Recruiting Room is acting as an Employment Agency in relation to this vacancy.
To Apply:
Please email your resume to: bbgeneric.13415.4967@recruitingroom.aplitrak.com